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Price Match Policy

Revised: 05/19/2010

KK Music Store Price Guarantee

At KK Music Store, your satisfaction is our #1 priority. We do everything we can to offer you the best products for the price and at the lowest price possible. If you find any identical brand band and orchestra products from our store advertised elsewhere by a factory authorized dealer that is in stock and at a better price, we will match that price, or if you already made the purchase, we will immediately refund you the difference.

Your Price Guarantee will be subject to the following criteria:

  • The Price Guarantee is valid only for Cecilio, Mendini, Mendini by Cecilio, or Kalos by Cecilio products sold by factory authorized internet retailers.
  • The internet retailer must have the identical product in-stock, available and accurately priced.
  • Price match requests must be made within thirty (30) days of the purchase date.
  • Price Guarantee is limited to a minimum of $1.00 per price match request.
  • Prices are compared on product price only, excluding shipping and handling charges and other charges.
  • Price Guarantee does not apply to competitors' offers; third-party offers; online auctions sites; shipping charges; clearance, Outlet Center and open-box or used items; special offers or promotions such as mail-in incentives, gift-with-purchase and financing offers; or typographical errors.
  • The Price Guarantee is subject to change at any time without notice and kkmusicstore.com reserves the right to reject and dismiss any Price Guarantee requests.

To request a Price Guarantee refund, please provide the following information and e-mail us at: [email protected]

  • Competitive Internet Retailer Name:
  • URL:
  • Competitive Retailer Phone:
  • Competitive Retailer Email:
  • Item in Question:
  • Price Found:
  • Your kkmusicstore.com Order Number:
  • Your Name:
  • Your Phone:
  • Your E-mail:
  • Additional Comments:

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